Here are a few tips to ensure your delivery goes smoothly:

  • Will it fit through the door? Doors- Width 610mm. Height 1850mm Corridors-Width 900mm or 1200mm if there is a turn. Stairs-Width 1270mm. Please ensure there is sufficient clearance from the front door through the house to the location required.
  • Driveways must be clear for trolleys to be used. Cupboards need to be clear for access to stop taps & plugs, especially under the sink.
  • Are all the connection services i.e. Electricity, Water, Gas in place?

    We can only connect appliances where the relevant service already exists & is a safe and standard connection. We are unable to connect if kitchen cupboards need moving, plumbing is unsuitable or electrical extension leads are in use.

  • ‘Delivery only’ means we do not remove or dispose of any packaging or install the appliance; we just deliver it. We will dispose of packaging only if we are installing.
  • Any damage to the new appliance must be reported within the first 24 hours after delivery. No refunds or exchanges will be accepted after this time limit.
  • As appliances are being 'built-in' more tightly, sometimes there is the chance of damage to flooring or surrounding items or the plumbing or appliances themselves when moving them. While our drivers/fitters will take care when moving appliances we, and they, cannot be held responsible should any damage occur especially where Domestic Supplies Ltd has not carried out the original installation.
  • New fridges & freezers must be allowed to stand for at least 4 hours or as recommended in the manual before switching on.
  • If we are disposing of your old fridge/freezer please ensure that it is de-frosted before collection.
  • Health & Safety laws prohibit the delivery driver from removing their footwear. Please ensure your flooring is protected.
  • Please ensure all dogs are kept under control and not in the way of the delivery team.

Please note Surcharges may apply if the above requirements are not met. We will do our best to accommodate your needs-just ask!

Delivery

Any large appliance or goods can have delivery arranged by calling our store on 01623 643300.

Kitchen Appliances Delivery and Installation (local delivery only) We also offer an installation service for all our kitchen appliances. This is only available locally. See areas below. Please contact us first to see if we install in your area

Prices from may 2019

Delivery Area 1 Price from £15.00

NG15, NG16, NG17, NG18, NG19, NG20, NG21, NG22, NG25

Delivery Area 2 Price from £20

NG23, NG24, S40, S43, S44

Delivery Area 3 Price from £30

NG1, NG2, NG3, NG4, NG5, NG6, NG7, NG8, NG9, NG10, NG11, NG12, NG13, NG1, DN22, DE5, DE55, S80, S81 

n.b . All delivery prices include taking away the old appliance except refrigeration which is chargeable.

Connection and Installation Prices (excluding gas) including uplift of old appliance. For us to takeaway you old appliance please make sure it is fully disconnected otherwise installation charges may apply.

Deliver & Connection/Installation

Freestanding Washers, Tumble Dryers, Dishwashers £35

Freestanding Cooker (excluding sundries) from £49

Electric Hob (excluding sundries) from £65

Built-In Oven (Single) Delivery & Connection from £49

Built-In Oven (Double) Delivery & Connection £69

Built-in Washers, Dishwashers, Tumble Dryers Built-In Fridge or Freezer or Combination from £95

Extractor Fans …..needs to be assessed so a Site Survey is required first. Uplift of Refrigeration £20

Appliance Repair Charges (Engineers time and labour for evaluation and repair) per appliance

Small workshop repairs that take only a few minutes £15

Vacuum Cleaner repairs including Dyson, Hoover, Electrolux, etc (customer to bring to shop) from £30

Bissell /Sebo/Kirby vacuum cleaners from £40

Outcall Repairs at your property…..

Freestanding Washers, Tumble Dryers Electric Freestanding cookers/Under counter fridges and freezers Single built-in ovens/ freestanding fridge-freezers £49.99

Outcalls…..Freestanding Dishwashers/Range Cookers £65

Outcalls …Built-in Dishwashers, Built-In Washers, Double Ovens, Built-In Fridges, Built-In Freezers, Built-in Fridge/Freezers £55-£75

Hotpoint/Creda/Indesit Fixed Price to complete the job/payment upfront £149

USA style Fridge/Freezers (most makes but check with office) £75-£100

Collection of keys from a different address £15

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